HOW FASDEAL WORKS

Fasdeal is a hyper-local app that helps you find the best deals on restaurants, movies, education institutes, salons, spas, health services and much more around you. Buy a deal that interests you and pay for it through the app, and go to the merchant location to redeem it.

Whatever you want to do in your city, we have a deal for you on FasDeal.

DEALS AROUND YOU

Fasdeal uses your location to show the best deals around you.

PAY THROUGH THE APP

You can buy most deals by paying the full amount through the app, and redeem at the merchant for a cashless experience.

We have included EMI options for deals above 4000 Rs. in value.

PAPERLESS REDEMPTION

FasDeal app is designed to allow paperless redemption. Just show the redemption code received on my deals page of app or your SMS to the merchant.

THE BEST DISCOUNTS

We deliver the best discounts on services you use the most. Our deals, therefore, offer you great savings.

QUALITY MERCHANTS

FasDeal handpicks the best places to ensure you have a great experience every time you make a purchase through us.

To ensure great quality, our team conducts physical visits before enlisting a merchant and constantly revisits to ensure high quality is maintained.

For information on the app permissions we take and why, visit www.fasdeal.com/privacy

For support, please write to hello@fasdeal.com

For feedback on our apps, please write tofeedback@fasdeal.com

REGISTRATION

Why am I asked to register before I buy a deal?

The registration is as simple as making a whatsapp account. All we need is your phone number or email ID. We will keep the record of the deals purchased by you with the expiry dates and redemption codes.

Why do you need my location?

For suggesting awesome deals around you, FasDeal requires to know your current location. This helps us curate the best deals in the preferential order you choose. However, you can always choose a deal anywhere in the city or country.

How do you protect customer’s information?

Please read our privacy policy at www.fasdeal.com/privacy

SELECTION

How do I go about finding the right deal for me?

We have various filters of price, popularity, customer rating, discount and distance. Please feel free to play around with them to find a best suited deal for you. You can also search for what you’re looking for by using the Search tab.

Do you provide deals only for services or products too?

FasDeal is currently focussed on providing deals for various services such as food, wellness, fitness, workshops and movies. Many more services/products will be added very soon.

Are there any hidden conditions?

All the terms and conditions are displayed before you purchase a deal. You can be rest assured that there are no more conditions except for the ones you already read.

PAYMENT

Will I be billed as soon as I book a deal?

Yes, you can avail various options of payment such as credit card, debit card, internet banking, EMI, wallets.

Can I pay in cash and still be able to book a deal?

No, Currently FasDeal accepts only electronic payments.

Are there any taxes applicable above the price mentioned on the app?

No, the amount is inclusive of all taxes.

Is making payment to Fasdeal safe?

Yes, we use standard payment gateways to ensure your payments are safe

How do I pay for deals through the Fasdeal app?

Fasdeal accepts payments through various options such as credit card, debit card, internet banking, EMI, wallets.

What do I do if the merchant asks for extra money when I reach the venue to avail it?

We would request you to write back to us if you face such situation, to help us take necessary action. Nevertheless, a good service can be rewarded with a smile or tip. Please choose your way.

REDEMPTION

How will I get a confirmation once I buy a deal?

Once the deal is confirmed it will show in you "My deals" section. The redemption code also will be available here.

How do I redeem a deal that I’ve bought through the Fasdeal app?

You need to go to the app and click on the "My deals" section. Here, you will find all deals purchased. All the deals will have the respective booking and expiry date. You can click on the deal to read the terms and conditions.

What do I do if I don't see a deal in "My Deals" section in the app?

Please check whether the amount has been deducted from your account/card. If no, then please try booking the deal again. Else send us the screenshot to hello@fasdeal.com

Do I need to take a print out of it?

No, all merchants accept paperless redemption

Are the deals time bound or I can go avail them anytime?

Yes, the best deals are for the limited period. Please read the expiry date carefully. All the deals have the respective booking and expiry date.

Is the reservation or the booking taken care by Fasdeal?

No. Please call the respective merchant and take a prior appointment to avoid any hassle.

Do I need to take a prior appointment at the venue after purchasing the deal?

Yes, it helps you and the merchant to plan the inventory. So that your visit is hassle free.

What if the merchant refuses to honour my deal?

Please write to us at hello@fasdeal.com or call us at 040 - 66633663.Also read #fasdealpromise

Do I get an alert before my voucher is about to expire?

Your order page will have the booking and expiry date with the respective deals. Please go to the deals section and be on time for availing your awesome purchases.

CANCELLATION

Can I cancel the deal after making a booking?

Once you've made a booking, the cancellation and refund will be as per the policy of the merchant.

How can I cancel the deal?

Please send us the cancellation request stating the reason for cancellation. We will help you out on the same.

REFUND

Once I cancel, how will I get my refund?

As soon as you send us an e-mail for cancellation, after, we will reverse your payment within 5-7 working days.

What do I do, if I don’t get my refund on time?

Please write back to us at hello@fasdeal.com and call us at 040 - 66633663

CONTACT US

I have a problem, where and whom should I contact for it?

Please reach out to us athello@fasdeal.com or call us at 040 - 66633663